Accessibility
Snacks of Texas is committed to providing a website that is accessible to the widest possible audience, including people with disabilities.
Our CommitmentWCAG 2.1 AA
We are actively building and improving our website with accessibility in mind so customers can browse products, place orders, and access support with confidence.
Accessibility Statement
Click on any section below to expand and read the details
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. WCAG provides recommendations for making web content more accessible for people with disabilities and more usable for everyone.
WCAG 2.1 Level AA is the internationally recognized standard for web accessibility, ensuring content is perceivable, operable, understandable, and robust.
This statement applies to snacksoftexas.com, including core shopping experiences such as:
We are working toward WCAG 2.1 Level AA conformance. Because the Site is being actively developed and updated, some pages or components may not yet fully meet every WCAG success criterion.
When issues are identified, we prioritize fixes that impact checkout, payments, account access, tracking, and high-traffic pages.
We build the Site to support accessibility features such as:
Semantic HTML
Meaningful page structure to support screen readers and other assistive technologies
Keyboard Navigation
For key functionality, including menus, product browsing, cart, and checkout
Visible Focus Indicators
To help keyboard users understand where they are on the page
Alternative Text
For meaningful images, with decorative images handled appropriately
Color Contrast
Intended to meet WCAG guidelines for readability
Text Resizing
Using browser zoom without loss of essential functionality
Consistent Navigation
Clear and consistent navigation and page layouts
Form Accessibility
Labels, instructions, and validation messaging for screen reader and keyboard users
We strive to support accessibility across common browsers and assistive technologies, including:
Browsers
- Chrome (current version)
- Firefox (current version)
- Safari (current version)
- Edge (current version)
Screen Readers
- VoiceOver
- NVDA
- JAWS
Zoom Support
Browser zoom up to 200% without loss of functionality
Mobile
- VoiceOver on iOS
- TalkBack on Android
We are continuously improving accessibility, but some limitations may exist. These may include:
If you encounter an accessibility barrier, please contact us. Your feedback helps us prioritize and fix issues.
We welcome feedback on the accessibility of our Site.
How to Report an Accessibility Issue
Please contact us and include:
- Subject line: Accessibility
- The page URL where the issue occurred
- What you were trying to do and what happened
- Your device and browser
- Any assistive technology used, such as a screen reader
Contact Options
Support Email
support@snacksoftexas.comContact Page
snacksoftexas.com/contactResponse Time
We aim to respond to accessibility feedback within 2 business days.
Alternative Access
If you are unable to complete a purchase or access information due to an accessibility issue, contact us and we will make reasonable efforts to provide an alternative way to complete your request.
Accessibility is part of our ongoing development process. We periodically review the Site and improve components based on testing and customer feedback.
Priority Areas
We give priority to improvements affecting:
Some Site features may rely on third-party services. While we encourage partners to provide accessible experiences, we may not be able to control all aspects of third-party accessibility.
If a third-party experience prevents you from completing a task, contact us and we will assist you in finding an alternative way to accomplish your goal.
For accessibility support or feedback, contact:
Support Email
support@snacksoftexas.comContact Page
snacksoftexas.com/contactRelated Pages
Snacks of Texas is an independent retailer and is not affiliated with, endorsed by, or sponsored by any brands mentioned on this site. Buc-ee's® is a registered trademark of Buc-ee's, Ltd. All product names, logos, and brands are property of their respective owners.